AR Analyst

Summary

The Accounts receivables specialist is responsible for portfolio management including obtaining timely invoice payments within prescribed payment terms to maximize A/R, % current, and minimize write-offs. The position will connect with client’s sales/operations organization, other internal client areas, and external communication with the designated client base. It is expected to become the subject matter expert for their portfolio and be proficient in all transactions that impact the customer account.

In this role, you will

• Manage all customer accounts and ensure timely payments are received,       AR balance accounts with customer records. Ensure completeness, updates and accuracy of invoices in the AR system
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
• Perform detail account reconciliation to identify gaps in the OTC process. Generate ad-hoc reporting as needed for team lead. Escalate unresolved issues to management timely in accordance with escalation policies and follow through on the issues until final resolution
• Identify areas for improvement in the OTC process and implement changes to mitigate risk
• Partner with sales and recommend accounts to be placed on credit hold, 3rd party, and others
• Carry our administrative activities related to collections, such as researching the source of transactions, preparing statements and letters
• Collaborate with various cross-functional partners and external customers to resolve receivables issues and achieve common goals and objectives. 
• Collaborate with various internal business functions such as billing, cash application, sales, warehouse, and external customers to resolve receivables issues and to achieve common goals and objectives
• Ensure monthly/quarterly collections targets are met/exceed.  Minimize bad debt writeoffs.
• Serve as an escalation point of contact to act on reconciling accounts to customer statements
   

What you bring to RNDC

• High school diploma or technical school required; bachelor’s degree in Finance, Accounting, or Business Management preferred
• 2–3 years in Order to Cash (OTC), Accounts Receivable, Sales Support, or Customer Service preferred
• Strong attention to detail; adaptable to new processes and skills; team-oriented; positive and flexible attitude
• Ability to work under pressure, prioritize workload, meet strict deadlines, and apply strong analytical and problem-solving skills
• English fluency required
• Advanced math and data analysis capability; ability to define problems, interpret technical instructions, and work with abstract concepts
• Large ERP experience with AR modules; highly proficient in Excel, databases, and Microsoft Office Suite
• Limited travel required (less than 5%); ability to meet physical demands of the role with reasonable accommodations
   

What's in it for you

• 401(k) with company matching 
• Medical, dental and vision benefits* 
• Paid Time Off Program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO 
• Paid volunteer time 
• Paid parental leave 
• Paid caregivers leave 
• Fertility benefits  
• Paid training 
• Company paid life insurance, short-term disability, and company-paid holidays 
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates 

 
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility 
 
COVID-19 considerations: 
We follow CDC Guidelines and have a fun and safe environment for our teams. 
 
 

Bonus if you bring

Previous experience in the Wine and Spirits industry